This past week I got to go to Dallas for a few days to paint at The Olana in Texas – which coincidentally is where Raven and Adam from The Bachelor/Bachelorette franchise got married – and it was stunning. More on that in next week’s newsletter edition because our story today doesn’t begin until 10 PM on Wednesday night while I’m waiting patiently for our plane to take off after sitting on the runway for an hour and a half. It was supposed to depart Dallas at 10 PM – arriving home at 11 PM, and leaving me plenty of time to get home before the next workday.
Spoiler alert: It didn’t take off because of weather.
So, there I was at midnight, in the Dallas airport, thinking WHAT THE HECK AM I GOING TO DO?!
I’d been booked on another flight which was fine, but what do I do until then? Twiddling my thumbs waiting in line for the 100 people in front of me…
AFTER shimmying my way very uncomfortably in the middle of the night through the many rows and rows of seats from the back of the plane out into the terminal
…because when I’d been stranded at an airport before – (the saving grace of this previous trip was I was with my husband) – the airline gave us a hotel room for the night before we got free coffee and breakfast from Starbucks and boarded our first class seats (both of which were gifts for the inconvenience from the airline) to Washington D.C. – the attendant comes over the intercom saying,
“We will not be giving accommodations or food vouchers to anyone.”
Quite the low blow at midnight.
My head was SPINNING. Can they do this? Is it kind and good customer service? Is this legal? Obviously we know that it’s not good customer service, but what about the legal aspect?
Well – realizing in my head that the airline is most likely covered legally even though this is terrible customer service got me thinking…
Not only do I want to be covered legally – I want to be known for excellent customer service.
I want to be covered in an honest and upfront way that ensures my business is safe AND honors my customers and clients and keeps them top of mind. It’s that important to me.
I want my people to feel well taken care of – no matter what. Which made me think –
What’s one of the best ways to make sure my people are taken care of? To be sure we’re BOTH COVERED LEGALLY.
Legal terms. Legal privacy policies. Legal contracts. But how to make that happen? Legal questions are hard to find the answers to in a way that isn’t overly jargon-y.
Have you ever googled a seemingly simple legal question, only to end up more confused? I know I have…
ENTER: Creative Law Shop.
I remember putting the finishing touches on my FIRST EVER WEBSITE in 2020.
I was SO DANG PROUD OF IT.
I’d worked hours and hours late into the night to make it – and I couldn’t WAIT to share it with the world.
It was new, and exciting, and I was READY to jump feet first into this world of online art sales and actually be a creative entrepreneur…
OR SO I THOUGHT…
Truth be told: when I first opened my original shop on Squarespace shop I had no idea I even NEEDED a Privacy Policy or Terms and Conditions.
It’s embarrassing and true!
Once I figured out that yes, I did in fact need both of those, I found a free version online – but always worried, “AM I COVERED IF STUFF HITS THE FAN?!”
I was always taught to prepare for Murphy’s law… and now that we have our own Murphy puppy, nothing could be truer…🤣
Enter, Paige Hulse and the Creative Law Shop® – which saved my tushy and made sure that I was LEGAL in my business.
Are you looking for a better solution then going down the google-rabbit hole? Then I have good news for you… Paige Hulse & the Creative Law Shop® are hosting a 2-Day Creative Business Legal Summit May 16th-17th.Paige is a business attorney who specializes in contract law and who actually defends creative businesses in court.
In her two new courses – How to Start and Run a Business Legally and Mastering Client Contracts & Negotiations – she is providing a legal deep dive into what she wished every creative business owner knew when starting, and running a business. If you have questions about:
- What should go into your client contract
- How to keep your business website legal
- When to incorporate or how to create an LLC
- How to protect your business from copycats
- Why you should consider a trademark
- How to properly sign a client agreement – and who should sign
- How to present your contract to your clients, and negotiation best practices
Register here and be the first to see her new courses.
This is the only time these will be available for free.
https://www.shopcreativelaw.com/courtneykibby10
Let’s end the search fatigue.
PS – The Creative Law Shop® is hosting their Spring Sale Monday, May 16th – Friday May 20th. Everything is the Shop will be 20% off + an additional 10% off when you use my affiliate code*: COURTNEYKIBBY10 *My 10% off code is an affiliate code. And while I receive a small kickback for sales, I share about these products because I trust Paige Hulse and use them in my own business.
